Frequently Asked Questions for Landlords & Tenants
Basics of the Lease
Always confirm in writing what the landlord pays vs. what the tenant pays (water, trash, electricity, lawn care, pool, pest control, HOA fees, etc.).
Most leases are 12 months. Ask whether it converts to month-to-month, renews, or ends automatically—and what notice is required.
Most leases require written approval for subleasing, additional occupants, or extended guests. Get the policy upfront to avoid violations.
Security Deposit & Move-In/Move-Out
Typically due before move-in (often first month + security + additional deposits if applicable). Keep receipts and proof of payment.
The lease and state/local rules control timelines. Deposits may be reduced for documented damages beyond normal wear and tear.
Normal wear = minor scuffs, light carpet wear, faded paint. Damage = holes in walls, broken fixtures, pet damage, stains, missing items.
Yes—always. Use a move-in checklist, take date-stamped photos/videos, and repeat at move-out.
Repairs, Maintenance & Emergencies
Tenants should submit requests in writing through the landlord/manager’s preferred method. Landlords should respond with timelines and updates.
Water leaks, no AC/heat (season-dependent), electrical hazards, gas smell, sewage backup, broken exterior door/lock, or anything threatening safety/property.
Don’t assume—rules are strict and vary by location. Tenants should document issues and follow the legal process; landlords should address habitability items promptly.
Rent, Fees & Late Payments
Rent due date, grace period, and late fee amounts should be clearly stated in the lease—no surprises.
Confirm whether payment is via portal, Zelle, ACH, cashier’s check, etc., and if there are processing fees.
Usually no, unless the lease allows certain changes. Rent increases typically apply at renewal with proper notice.
Rules: Pets, Smoking, Guests, and HOA
Ask about pet restrictions (breed/weight), pet rent, non-refundable pet fees, and required vaccination records.
Rules differ from pets. Handle this carefully, follow fair housing guidance, and document appropriately.
Many leases prohibit smoking/vaping indoors. Violations can lead to fees, remediation charges, or lease termination.
Yes—tenants must follow community rules (parking, noise, amenities, trash, move-in approvals). Ask for a copy before move-in.
Entry, Privacy & Showings
Landlords generally must provide notice except in emergencies. Tenants should know entry rules for repairs, inspections, and showings.
Yes, usually with notice. The lease should outline showing procedures and acceptable times.
Renewals, Early Termination & Evictions
Most leases require written notice (often 30–60 days). Confirm your lease requirement to avoid extra charges.
Often yes, but there are penalties. Many leases include an early termination fee, notice requirements, and obligations until re-rented.
Late notices and formal legal notices may follow quickly. Communicate early—payment plans or alternatives may be possible before it escalates.
Insurance & Liability
Yes—renters insurance protects personal belongings and liability. Many landlords require proof of coverage.
Landlords need a landlord/dwelling policy (not a homeowner policy) and should consider liability and loss-of-rent coverage.
Condition, Cleanliness & Alterations
Only with written approval. Unapproved alterations can be charged back at move-out.
It depends on the lease. Tenants should maintain cleanliness; landlords should address structural or ongoing issues.